FAQs

How to ensure that the DCMIO is receiving the Dicom study?

To ensure that the DCMIO is receiving the Dicom study, check the following points.

1. Make sure that the AE Title, IP, and Port are added to the modality. For more information, see Setting up Medical System (modality) configuration.

2. Make sure that the two systems (modality and DCMIO) are connected to the same network. For more information, see Unable to Connect DCMIO with Modality.

3. Go to My Computer -> In the Taskbar type %appdata% -> Open Qure.ai folder -> Open the dicom folder. If the Dicom study is present in the file, it means that the two systems are connected to the same network.

   

How to Force Stop DCMIO?

If the DCMIO is not responding, perform the following steps to Force Stop.

1. Right-click on the system taskbar and select Task Manager.

2. Locate and select the DCMIO app.

3. Select End Task.