Qure.ai Documentation
  • User's Manual
    • Qure.ai App User's Manual
      • Getting Started
        • Installation in Windows/Mac
        • Installation in Mobile
        • To Log In to Qure.ai App
      • Qure.ai App Features
        • Windows/Mac OS App UI
          • Worklist Panel
            • Worklist Search
            • Saveable Filters
          • Navigation Toolbar
            • Dark/Light Mode
            • Add
              • Add Patient
              • Import Scans
            • Settings
              • Notification Settings
              • Automated Sharing
              • User Groups Management
              • Worklist Tags
              • Report Templates & Formatting
              • Workspace Management
              • Connection to modality
            • Profile
          • Patient Channel
            • To Edit/Merge Patient Worklist Information
            • To Sent Photos/Videos/Document
            • To Add Clinical Forms
              • Tuberculosis Diagnosis Forms
                • Risk Groups
                • Symptoms
                • TB Vouchers
                • Confirmatory Lab Test - GeneXpert
                • Confirmatory Lab Test - CBNAAT
              • Stoke Evaluation Forms
                • NIHSS Evaluation
                • Clinical History of Stoke Suspects
          • Preview Panel
            • Studies Filter
          • Share Function
            • To Share the Patient File
          • Emergency Activation
          • Support
            • Report an Issue
            • Send an Idea
          • Qure.ai App Viewer
            • Navigation Toolbar
            • STUDIES Panel
            • DICOM Viewer
              • Tool
                • Window/Level
                • Measuring Tool Menu
              • Viewer
            • REPORTING Panel
              • Edit Report
              • Download Report
          • Qure.ai App Widget
        • Mobile App UI
          • Worklist
            • Menu
          • Patient Channel
          • Studies Panel
          • Support
      • Configuration
      • Troubleshooting
      • FAQs
        • Security and Privacy
    • Gateway User Manual
      • Installation pre-requisite
      • Installation Process
      • Configuration
        • Setting up the Medical System (modality) Configuration
          • Configuring Medical System (modality)
      • DCMIO features
      • Troubleshooting
      • FAQs
  • Release Notes
    • Qure.ai App
    • Gateway
  • API
    • Platform API
      • Overview
      • Get Started
        • qXR
        • qER
        • qCT
        • qMSK
      • API Specifications
        • Uploading the Dicoms
        • Initiating Computation
        • Fetching Results
      • On-premises Deployment Specifications
        • Server Setup
        • Deployment Files
        • Starting the Service
      • Output Specifications
        • qXR
        • qER
        • qCT
        • qMSK
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  1. User's Manual
  2. Qure.ai App User's Manual
  3. Qure.ai App Features
  4. Windows/Mac OS App UI

Support

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Last updated 1 year ago

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The support feature offers technical support and it allows the user to report issues and send improvement ideas. Click Support on the left corner to view the support options.

  • Visit our HelpCenter: Click Visit our HelpCenter to view the app documentation.

  • Request Support: Click Request Support to contact the app support team for any assistance.

  • Report an issue: Click Report an issue to mark and report an issue if there is any error, flaw, or fault with the app. For more information, see .

  • Send an idea: Click Send an idea to mark and send any valuable input to improve the app. For more information, see .

Report the Issue
Send an Idea